You haven't searched anything yet.
Madison Capital Group Holdings, LLC, is a vertically integrated real estate investment and development firm with a primary focus on the Multifamily, Self-Storage and Boat and RV Storage sectors.
In the multifamily sector, we focus on the development of high-quality, suburban, garden-style apartment communities throughout the Southeast.
In the Self-Storage and Boat and RV Storage sectors, we target value-add acquisitions as well as ground-up development opportunities on a national scale.
We are seeking a highly skilled Help Desk Technician to join our team at the headquarters office of GoStoreIt, the self-storage division of Madison Capital Group Holdings, located in Charlotte's South Park area.
The ideal candidate will possess 3 to 5 years of experience in IT support, demonstrating proficiency in Windows 10 / 11, Microsoft Office Desktop Suite, use of remote support tools such as Splashtop, SonicWALL and other various firewalls, ISP troubleshooting, Atera or other ticketing system experience, end user support, inventory management, process documentation, VOIP systems, and Microsoft 365 Exchange / SharePoint / Teams administration.
In this role, you will be responsible for providing support to local users and managing remote support operations for over 100 retail locations across the United States.
The successful candidate will have the potential for future growth to include support for other divisions within our larger organization and will report directly to the Director of IT for Madison Capital Group Holdings.
Responsibilities :
Qualifications :
Additional Information :
Last updated : 2024-05-19
Full Time
$111k-129k (estimate)
05/21/2024
08/18/2024
The job skills required for Help desk technician include Help Desk, IT Support, Troubleshooting, Customer Service, Technical Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk technician positions, which can be used as a reference in future career path planning. As a Help desk technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk technician. You can explore the career advancement for a Help desk technician below and select your interested title to get hiring information.